1. General service disclaimer
The studio provides photography and videography services based on the agreed booking details, package scope, and final quotation. While we strive for excellence, the final deliverables are subject to the availability of the venue, the quality and quantity of the footage captured, the timing of the event, and the creative conditions present on the day. The studio cannot guarantee specific shots, exact framing, or a predetermined aesthetic in all circumstances.
2. External and environmental limitations
- Weather conditions, poor lighting, low visibility, crowd movement, or venue restrictions may affect image quality or the number of usable shots.
- Venue policies, permissions, and practical constraints may limit access to certain locations or angles.
- Natural unpredictability, guest behaviour, or time gaps may affect the coverage captured during the event.
- We are not responsible for missed moments that occur because of circumstances outside our reasonable control.
3. Creative judgment and final edit rights
The studio retains full creative discretion in the selection, editing, sequencing, and presentation of final images and films. We may decide which photos and clips to include in final delivery based on aesthetic quality, technical clarity, and story continuity. Clients are encouraged to provide guidance and preferences, but final decisions remain with the creative team unless otherwise agreed in writing.
4. Client responsibilities
- Clients must provide accurate information, timely updates, and all necessary venue access details.
- Clients are responsible for obtaining permissions for filming, photography, and event access where required.
- Clients are expected to review final deliverables and provide feedback within a reasonable time frame.
- Any changes requested after the relevant approval or after editing is complete may be treated as additional work and billed separately.
5. Third-party platform and social media content
Our website, social media channels, and public promotional materials may showcase selected work from clients where consent has been obtained or the usage is otherwise permitted under the booking terms. We are not responsible for how third-party social media platforms, websites, or external channels display or re-share content after it has been published publicly.
6. Limitation of liability
Except where required by law, the studio shall not be liable for indirect, incidental, consequential, or emotional damages arising from service delivery, scheduling changes, missed moments, or the use of final media. Our total liability related to a booking shall be limited to the fees paid for the specific service, unless a higher liability is legally required.
7. Intellectual property and ownership
Unless otherwise stated in writing, the studio retains ownership and copyright over the final images and videos created as part of the service. Final media delivered to the client is licensed for personal or agreed commercial use as specified in the booking agreement. Use beyond the agreed scope requires prior written approval.
8. Website and informational content
While we make every reasonable effort to keep website information accurate and up to date, content may change without notice. The studio does not guarantee that all information published online is completely error-free, complete, or permanently current. Clients should verify details directly before making decisions based on online information.
9. Contact and escalation
If you have a concern relating to service delivery, media usage, booking conditions, or any other matter covered by this disclaimer, please contact us directly. We will review the issue carefully and respond in good faith to try to resolve it in a fair and constructive manner.